Terms & Conditions

Deliveries

We only offer deliveries on a minimum order of €35 spent with an additional charge of €10 on standard deliveries to the front door at street level. For bulky heavy and/or bulky items where we will need to send two persons the total delivery fee will be €25, we reserve the right to collect the extra €15 on delivery.

We will contact you to organize a delivery date that works for you as soon as possible.

Important Information Re Contactless Deliveries

From today, Sherries will be introducing Contactless Delivery for all orders through our delivery service in an effort to help prevent the spread of coronavirus (COVID-19).

What you need to do?

Place orders as usual, but before you submit your order, Add a note to the courier explaining where they can leave your order to avoid direct contact with you.
As a general rule, the distance between you and the courier must be at least 2 meters.
Please be as specific as possible when writing your note e.g. explain that the order should be left on a table outside the front door, a chair, or a flat surface.

This is a new process and will take some time to be fully up and running. Therefore, we ask for you too please be patient and help our delivery partners make the process as easy and safe as possible.

Thank you for your understanding and support.

Returns

Plants, livestock and medicines are non-exchangeable and non-returnable.
Returns are accepted within one month from date of sale and upon presentation of your receipt (sent to you by email)
Damaged items cannot be returned, please make sure your goods are received in good condition on delivery.

Plants and Flowers

Plants and flowers will not be identical to the images on our website as they are live products or hand made. We aim to deliver you our best products, should there be an issue with the products when we are preparing your items for delivery or pick up we will contact you to offer alternatives or refunds if necessary.

Loyalty Scheme

Sherries Estates will use the information to provide you a loyalty card.
The loyalty card works using points, 4 points will be allocated to you for every euro spent and you will be issued a €10 voucher once you reach 1000 points.
We will process your personal data following GDPR regulations and will all be kept confidential. We would also like to use this data to inform you of any special offers we might have in the future.
Should you wish to opt out of this agreement please ask any one of our staff members for assistance or email us on steve@niu.com.mt and all your details will be permanently removed from our records.
Thank you for shopping with us.